Returns Policy

Returns Policy

We want you to love your Lefrik product. If something isn’t quite right, you can request a return within 30 working days from the date of purchase.

Before you start your return

Please make sure your item meets the following conditions:

Unused items only
The product must not have been used.
Original condition & packaging
Items must be returned in the same condition as received, including original labels and packaging. If the original packaging is not available, please use a similar box of equal size and protection.
Order information included
Add your full name and order number inside the package (e.g. LFKUS1234).

Ready to proceed?

Start your return quickly through our dedicated return form:

Returns form

We offer return labels to make your return process easier.

If you’d like to request one, please complete the form. We will get back to you with the instructions and the cost of the return shipping.

Once you confirm that you accept the fee, we will generate and send the return label to you.

After we receive and inspect the returned product, we will issue a full refund, minus the cost of the return label.

In case of return of an order with free gift items, the gift item must also be returned in perfect condition. In case it is not included in the return, its price will be deducted from the total amount to be returned.

Do I have to pay anything for my return?

Return and exchange shipping costs are the responsibility of the customer. In cases where the product is considered faulty Lefrik shall assume the entire cost of the return shipping and/or exchange.

How and when will I receive my return?

Once we receive your item at the specified address and confirm that it has not been used and is in the same condition as when it was delivered, we will process your refund using the same payment method you used for the original purchase.

Please note that it may take a few business days for the refund to appear in your account.

If discount codes were applied at the time of purchase, their value will not be refunded.

Return prepaid label cost will be deducted from the total refunded price.

Still have questions?

We're happy to help!

Please email us at info@lefrik.com and we will get back to you within 24 hours.

PREPAID RETURN LABEL

FREE GIFT ITEMS

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